Dr. Franklin Ali PhD, Chairman, Trinidad & Tobago Postal Corporation (TTPost), explains how changing customer demands and technology developments might spell the end of the Universal Postal Service
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To truly exceed in the e-commerce world, should postal operators develop partnerships with e-retailers? Liz Morrell finds out
DHL is stepping up its online marketing activities and has commissioned Razorfish, a creative specialist…
The growth of domestic express delivery is lagging behind the rapid growth of e-commerce in China, raising concerns about how well logistics players can handle increasing volumes. Paul Willis looks at what is being done to create a smarter Chinese logistics network
Paul Bray takes a close look at the future of direct mail and whether there is any truth behind its predicted demise
In a carrier market that can be clearly differentiated by the quality of service on offer, Neil Jackson, chief executive, Triangle Management Services, calls on retailers to use growing insight into what constitutes the total cost of delivery, from late to lost goods, returns to complaints handling, and pay for a service that will truly reflect customer expectation.
The US Postal Service will enforce its restrictions on the mailing of almost all tobacco…
With the huge increases in the postal rate announced this week by the Royal Mail, it’s important that Britain’s SMEs are not caught out.
Although the impending privatisation of the UK’s Royal Mail has been openly discussed for some time, it did come as a surprise to some in the sector to hear the true extent of their financial difficulties. Surely this is going to deter would-be investors unless the organisation has a clear strategy to present outlining how it intends to become more profitable?
The US Postal Service will enforce its restrictions on the mailing of almost all tobacco…