One in five January purchases was returned, ZigZag finds
Returns management software provider ZigZag Global has found that at least one in every five…
Browsing: Returns
FedEx Freight launches enhanced returns service for bulky e-commerce items
FedEx Freight, a subsidiary of FedEx Corp, has expanded its FedEx Freight Direct e-commerce solution…
UK Christmas returns up 25% following season of delivery disruption, finds ParcelHero
Post-Christmas returns for the first working day of the year were up more than 25%…
FedEx to launch consolidated returns solution in 2023
In 2023, FedEx will launch a consolidated returns solution in the US that has been…
bpost launches at-home parcel collection service
Following its pilot in eight municipalities of Belgium between February and September 2022, all bpost…
Arka opens €2m smart locker factory in Romania
Industrial automation company Arka has opened a €2m (US$2m) smart locker factory in Romania. Arka’s…
Doddle launches simplified self-service returns kiosk
Parcel pickup and drop-off specialist Doddle has introduced a range of self-service kiosks to enable…
ZigZag collects Deliver 2022 award for returns solution
ZigZag Global has won the Customer Experience Award at the Deliver 2022 awards in recognition…
Online shoppers more likely buy from retailers that provide at-home returns collection
New research from parcel delivery service CouriersPlease (CP) has revealed that 88% of Australians would…
Zara faces backlash for charging customers for returns
Apparel company Zara has provoked digital outrage by implementing a fee of £1.95 (US$2.03) for customers…