How the Covid-19 pandemic propelled delivery into the future
In many ways, the Covid-19 pandemic of recent months has acted as a time machine,…
Browsing: Opinion
Going the extra mile for the final mile
With a range of options forever at their fingertips, customers naturally assume exceptional customer service…
The home delivery paradox
Right now, in most markets, the percentage of deliveries received at home is at its…
The importance of high quality communications during the pandemic
As the Covid-19 pandemic spread across the world, it quickly became clear that unprecedented pressure…
Parcel rate increases for US market analyzed
UK to USA parcel delivery specialist ParcelHero’s head of consumer research, David Jinks MILT, says…
Would a new green delivery charge really affect the customer experience?
If Covid-19 has taught us anything about shopping habits in the UK, it’s that consumers…
Digital transformation: Why procurement should be your business’s hero
There’s no question that businesses in the UK are experiencing digital change. When it comes…
Growth in UK home deliveries shows no signs of abating
Despite the reopening of the majority of high street stores, UK courier expert ParcelHero said…
CitySprint: We mustn’t lose sight of progress being made on sustainability in recovery
The Covid-19 pandemic has affected almost every aspect of life in 2020, particularly the logistics…
Global pandemic reveals the vulnerability of the UK’s logistics supply chain
As supermarkets rolled out strategies, such as hiring more staff and increasing the use of…