DPD and Doddle to expand click and collect service

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Left: Doddle’s Waterloo store wil become part of the DPD Pickup network

Parcel carrier DPD has partnered with parcel shop operator Doddle to include its 34 stores as part of the carrier’s UK-based click and collect network.

DPD’s Pickup service will launch later this month (June) and will now include convenient locations at transportation hubs such as Waterloo, Cannon Street, Victoria and Paddington rail stations in London, UK, thanks to the agreement with Doddle.

This network will grow even further by 2016, as Doddle has plans to increase the number of its shops to 100 locations. Doddle stores are open seven days a week and include useful services such as changing rooms to further increase convenience for online clothes shoppers.

Dwain McDonald, CEO at DPD, said, “Doddle is a great fit with DPD Pickup and I’m delighted to be able to offer its service as part of our network. We set out to give our customers a much better parcel shop experience and that’s exactly what Doddle does.

“The shops look great, the staff are really helpful and the stores are in fantastic locations. One of our core objectives was to have shops located within five minutes of most people in London, and working with Doddle gives us some fantastic locations in the capital.

“DPD Pickup is all about helping to put our customers in control of where and when their parcel is delivered and giving them even more choice. Doddle shops are accessible, easy to use and have the capacity to handle very large volumes of parcels. When you couple that with our Predict and Follow My Parcel services you get a very smart proposition indeed, and a great customer experience.”

Tim Robinson, CEO at Doddle, said, “Doddle stores are strategically located in and around major UK train stations to make parcel collection and delivery something customers can do quickly and easily as part of their commute. Retailers are now more focused than ever on giving their shoppers the best delivery experience possible. DPD’s home delivery service is held in very high regard by retailers, but by teaming up I think we can offer both retailers and parcel recipients an unbeatable proposition.”

Doddle is the latest name to join the DPD network following the announcement of Halfords, Rowlands Pharmacy and Numark Pharmacy earlier this year. DPD aims to eventually grow to 2,500 parcel shop locations in the UK with a Pickup point within 10 minutes of most residents.

June 9, 2015

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, editor-in-chief

Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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