Would a new green delivery charge really affect the customer experience?
If Covid-19 has taught us anything about shopping habits in the UK, it’s that consumers…
Browsing: Opinion
Digital transformation: Why procurement should be your business’s hero
There’s no question that businesses in the UK are experiencing digital change. When it comes…
Growth in UK home deliveries shows no signs of abating
Despite the reopening of the majority of high street stores, UK courier expert ParcelHero said…
CitySprint: We mustn’t lose sight of progress being made on sustainability in recovery
The Covid-19 pandemic has affected almost every aspect of life in 2020, particularly the logistics…
Global pandemic reveals the vulnerability of the UK’s logistics supply chain
As supermarkets rolled out strategies, such as hiring more staff and increasing the use of…
COVID-19: Air cargo transforms to facilitate e-commerce
Due to the current coronavirus crisis, consumers are avoiding crowds and staying at home. Many…
Is Europe ready for in-car delivery?
Ozhan Zurel, an economist at Saint-Louis University, Brussels, provides insights on in-car delivery based on…
Delivering the last-mile bots of the future
Artem Fokin, head of business development for Yandex Self-Driving Cars, explains why last-mile delivery robots…
Returns help generate industry innovation
Ryan Higginson, VP and UK/ROI country leader, Sending Technology Solutions, Pitney Bowes, examines the growing…
What do consumers really want from their delivery experience?
Customer preferences, not speed, are king for delivery in the age of experience, according to…