Is the European Commission on the right road to providing choice and change in cross-border e-commerce deliveries? Brendan Pittaway examines the progress made so far
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Pól Sweeney, managing director Europe & CTO, Airclic shares his thoughts on how postal operators can improve consitnecy through automation
Augmented reality could revolutionize the way postal services handle, sort and deliver mail. But will postal services be able to adapt to this strange new technology? Richard N Williams finds out
Act now or risk being left behind. That’s the advice from industry experts regarding the use of big data in the postal industry.
Paul Bray takes a close look at the future of direct mail and whether there is any truth behind its predicted demise
Could the use of drones for postal delivery ever be commercially and practically viable? Paul Willis finds out
Although the impending privatisation of the UK’s Royal Mail has been openly discussed for some time, it did come as a surprise to some in the sector to hear the true extent of their financial difficulties. Surely this is going to deter would-be investors unless the organisation has a clear strategy to present outlining how it intends to become more profitable?
Royal Mail has announced a further £120 million phase of capital investment as part of…
Michael Gesper reflects on what could be achieved if postal operators give their customers an insight into operational processes and performance.
In an industry where reputations are made on the promise of timely and accurate delivery, an internet tracking website – where progress can be monitored from depot to door – is the latest battleground in customer service. David Quin looks at how the delivery driver is a key player in this battleground.