Search Results: Yodel (63)

Amazon’s next move

Joris D’Incà, Michael Lierow and Sebastian Janssen from management consultancy firm Oliver Wyman explore Amazon’s potential move into the delivery logistics sector and how existing companies in the field can prepare for a new competitor 

Ring the changes

Dick Stead, executive chairman for Yodel, talks to Postal Technology International about the improving standards at the company and the efforts being made to repair a damaged reputation

Delivering customer choice

In a carrier market that can be clearly differentiated by the quality of service on offer, Neil Jackson, chief executive, Triangle Management Services, calls on retailers to use growing insight into what constitutes the total cost of delivery, from late to lost goods, returns to complaints handling, and pay for a service that will truly reflect customer expectation.

1 5 6 7