Search Results: costs (704)

Act now or risk being left behind. That’s the advice from industry experts regarding the use of big data in the postal industry. 

Paul Bray takes a close look at the future of direct mail and whether there is any truth behind its predicted demise

Could the use of drones for postal delivery ever be commercially and practically viable? Paul Willis finds out

 Although the impending privatisation of the UK’s Royal Mail has been openly discussed for some time, it did come as a surprise to some in the sector to hear the true extent of their financial difficulties. Surely this is going to deter would-be investors unless the organisation has a clear strategy to present outlining how it intends to become more profitable?

Postal services play a key role in many countries, providing access to basic communication and transaction services. Public postal operators are among the largest employers and most trusted retail network operators in each country, generating hundreds of billions of dollars in revenue.

In an industry where reputations are made on the promise of timely and accurate delivery, an internet tracking website – where progress can be monitored from depot to door – is the latest battleground in customer service. David Quin looks at how the delivery driver is a key player in this battleground.