Parcel and Postal Technology International
  • News
    • A-E
      • Automation
      • Business Diversification
      • Construction / Development
      • Cross-border
      • Delivery
      • E-commerce
      • Expo
    • F-O
      • Freight
      • IT & Systems
      • Last Mile
      • Lockers / PUDO
      • Logistics
      • Mail
      • Operations
    • P-R
      • Packets
      • Parcels
      • Peak
      • Retail
      • Returns
    • S-Z
      • Sorting Systems
      • Staff / Personnel
      • Sustainability
      • Technology
      • Vehicles / Fleet
  • Features
  • Online Magazines
    • March 2025
    • September 2023
    • June 2023
    • March 2023
    • December 2022
    • SHOWCASE 2019
    • Archive Issues
    • Subscribe Free!
  • Opinion
  • Videos
  • Analysis
  • Awards
    • 2025 Awards
    • Previous Winners
  • Supplier Spotlight
  • Parcel + Post Expo
LinkedIn YouTube Twitter
  • Sign-up for Breaking News Emails
  • Meet the Editors
  • Contact Us
  • Media Pack
Subscribe
LinkedIn Facebook
Parcel and Postal Technology International
  • News
      • Automation
      • Business Diversification
      • Construction / Development
      • Cross-border
      • Delivery
      • E-commerce
      • Expo
      • Freight
      • IT & Systems
      • Last Mile
      • Lockers / PUDO
      • Logistics
      • Mail
      • Operations
      • Packets
      • Parcels
      • Peak
      • Retail
      • Returns
      • Sorting Systems
      • Staff / Personnel
      • Sustainability
      • Technology
      • Vehicles / Fleet
  • Features
  • Online Magazines
    1. December 2024
    2. September 2024
    3. June 2024
    4. March 2024
    5. SHOWCASE 2019
    6. Subscribe Free!
    Featured
    April 2, 2025

    In this Issue – March 2025

    Online Magazines By Web Team
    Recent

    In this Issue – March 2025

    April 2, 2025

    In this Issue – December 2024

    December 5, 2024

    In this Issue – September 2024

    September 19, 2024
  • Opinion
  • Videos
  • Analysis
  • Awards
    • 2025 Awards
    • 2024 Award Winners
    • 2023 Award Winners
    • 2022 Award Winners
    • 2021 Award Winners
    • 2020 Award Winners
    • 2019 Award Winners
    • Previous Winners
  • Supplier Spotlight
  • Parcel + Post Expo
LinkedIn Facebook
Subscribe
Parcel and Postal Technology International
Features

Influential women in the postal sector – part two

Hazel KingBy Hazel KingMarch 8, 20217 Mins Read
Share LinkedIn Twitter Facebook Email

In the second installment in our three-part series of interviews with influential women in the postal sector, Georgina Green, inside sales manager at FedEx Express, talks to PPTI about her role and how to succeed in what is perceived as a ‘man’s world’

Could you tell us a bit about your role at FedEx?
I am an inside sales manager at FedEx, which involves looking after a number of teams across the UK and Ireland who retain and nurture our small and medium business customer base in addition to securing new customers in this segment. I am responsible for helping ensure that the teams meet several business key performance indicators and revenue targets, finding ways to perform our roles more efficiently and supporting the professional development of team members.

What was your career journey (before and at FedEx) to get where you are today? How did you break into the logistics industry?
Coming from a background in retail management, after having my two children I decided I wanted to work more regular hours. Finding the logistics industry and, in particular, FedEx was a happy accident in a sense, but after a decade I am a lifelong member of this industry!

I originally joined FedEx as a customer services representative, quickly seizing an opportunity to work as a senior representative in a new team that I was able to help build and launch as a proof of concept, supporting the UK and other countries in Europe. This role led me to an opportunity with the inside sales team as a team leader. It was in this role that I also began a leadership development program, which helped prepare and qualify me to apply for managerial roles, enabling me to move to inside sales manager.

Following the integration of TNT, I took up an opportunity to work in a customer experience role for a year before taking on the role of sales center manager in the TNT UK domestic business. Following the integration of the businesses, I now look after multiple teams and locations.

What particular challenges are there for women in the industry?
The industry is perceived to be male dominated and, in a sense, it historically has been. However, FedEx and TNT both advocate for more women in business, across all functions and opportunities, which was one of the reasons why I was encouraged to apply for my first role with the business.

Being a mother is possibly one of the greatest challenges, as mothers do often need some flexibility to excel both personally and professionally. Working for leaders who have recognized this has enabled me to succeed at both. In some areas of the business, roles and hours are more suited to parents than perhaps people realize. I am given the flexibility in my day-to-day role to ensure that I am able to meet my work and personal commitments.

What operational challenges have you had to overcome in the past year?
The last year has been both the most challenging and rewarding of my career to date. The pandemic has of course been the most notable operational challenge, which saw me moving 50 team members to a home-working environment in the span of a few days. It also required an entirely new approach to the way I led the teams, with new challenges to consider in helping to ensure the health, safety and well-being of all of my team while navigating new ways of working. I also got a crash course in IT systems to keep everyone online and enabled to work.

At the same time, we have also been preparing the small and medium customer base for Brexit, juggling very short-notice deals with customer education and maintaining their business. I am incredibly proud of the resilience and dedication demonstrated by my teams and the business as a whole.

What advice would you give women looking to start out in the industry?
My top advice specifically for women is “it’s okay to be a woman”! There is sometimes a feeling that you need to be ‘one of the boys’ to do well. In fact, the industry needs a woman’s approach as much as anyone else’s. We bring passion, intensity, organization and a healthy emotional intelligence. I learned this as I started out as a manager. The industry needs diversity, individuality and a challenge of approach or opinion to be innovative and keep on growing for our customers and our people.

Secondly: take every opportunity. If it scares you, you should probably do it. Staying in our comfort zones will not help us grow. Take the challenge and be confident with it. I recently read that the chances are, our male counterparts didn’t think twice but women have a tendency to ensure we’re really ready for the next opportunity that comes along, and we already are.

What is your favorite thing about working in the logistics industry/at FedEx?
The industry never stops changing, innovating and growing. I learn new things every day and make so many connections with people on a daily basis. The opportunities are limitless. FedEx specifically encourages professional development at all levels and in all areas of the business, with significant consideration given to education for team members. I have been able to participate in so many leadership and development programs that have all enabled me to achieve my goals, learn from my peers and be the best leader I can be.

What are your career goals for the next five years?
My goals over the next five years are to continue on my leadership journey, fulfill the vision of the business strategies and support people as I go, and ultimately work toward becoming a director at FedEx to help shape the business in the coming years.

About Georgina
Better known as George to her colleagues and peers, she is the mother of two teenagers (a daughter who is 17 and a son who is 15) and a motivational leader for FedEx.

As well as raising her children with her husband of 17 years, George has held a number of roles in multiple industries including telecoms and retail management, before embarking on a career with FedEx a decade ago.

Currently George is an inside sales manager at FedEx after holding a variety of roles, starting as a customer services advisor. Enjoying life in logistics, George sought to progress within the company, quickly moving to a senior role that oversaw the build and launch of a proof-of-concept team focused on business development.

This role paved the way for George to move to become a team leader in FedEx sales. At the same time, she successfully passed the FedEx leadership development program, enabling her to be accredited for management at FedEx, which led to a leadership role in sales.

Following the integration of TNT, and seeking a development opportunity and challenge, George moved to a role in customer experience for TNT, looking after cross-functional projects and initiatives that improved customer satisfaction scores. However, George’s love of the sales environment resulted in a subsequent move to the role of sales center manager for TNT’s UK domestic business.

The integration of FedEx brought yet more opportunity, allowing George to open a new location for the integrated sales teams, which she still leads alongside others across the UK and Ireland.

George dedicates a great deal of time to her work and is an innovative person, always seeking ways to improve working life for her team members, focusing on their well-being as well supporting them in their professional development.

When not working, George enjoys time with her children and husband, her wider family and her four dogs and four cats. Aside from this, she has revisited her love of the clarinet and saxophone.

Share. Twitter LinkedIn Facebook Email
Previous ArticleFlirtey edges closer to FAA certification of last-mile drone delivery system
Next Article Royal Mail new CEO – how to take the postal giant forward

Related Posts

Features

FEATURE: Overcoming cross-border e-commerce customs challenges

May 14, 202514 Mins Read
Features

EXCLUSIVE INTERVIEW: Egypt Post

May 1, 202511 Mins Read
Features

FEATURE: Improving reverse logistics with better data and collaboration

April 15, 202514 Mins Read

Receive breaking stories and features in your inbox each week, for free


Enter your email address:


Latest News

Royal Mail adds 7,000th electric vehicle to fleet

May 16, 2025

Australia Post warns customers about rising number of parcel scam messages

May 16, 2025

DHL adds 30,000m2 warehouse to health logistics campus in Germany

May 16, 2025
Getting in Touch
  • Contact Us / Advertiser
  • Meet the Editors
  • Download Media Pack
  • Breaking News Emails
Our Social Channels
  • Facebook
  • LinkedIn
Supplier Spotlights
  • CMC Packaging Automation
  • Cookie Policy
  • Privacy Policy
  • Terms & Conditions
  • Notice & Takedown Policy
  • Site FAQs
© 2025 UKi Media & Events a division of UKIP Media & Events Ltd

Type above and press Enter to search. Press Esc to cancel.

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
Cookie settingsACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

CookieDurationDescription
cookielawinfo-checkbox-advertisement1 yearSet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Advertisement" category.
cookielawinfo-checkbox-analytics1 yearSet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Analytics" category.
cookielawinfo-checkbox-functional1 yearThe GDPR Cookie Consent plugin sets the cookie to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary1 yearSet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Necessary" category.
cookielawinfo-checkbox-others1 yearSet by the GDPR Cookie Consent plugin, this cookie stores user consent for cookies in the category "Others".
cookielawinfo-checkbox-performance1 yearSet by the GDPR Cookie Consent plugin, this cookie stores the user consent for cookies in the category "Performance".
elementorneverThe website's WordPress theme uses this cookie. It allows the website owner to implement or change the website's content in real-time.
JSESSIONIDsessionNew Relic uses this cookie to store a session identifier so that New Relic can monitor session counts for an application.

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

CookieDurationDescription
__cf_bm30 minutesCloudflare set the cookie to support Cloudflare Bot Management.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

CookieDurationDescription
CONSENT2 yearsYouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data.
uidsessionThis is a Google UserID cookie that tracks users across various website segments.
vuid1 year 1 month 4 daysVimeo installs this cookie to collect tracking information by setting a unique ID to embed videos on the website.
_ga1 year 1 month 4 daysGoogle Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
_ga_*1 year 1 month 4 daysGoogle Analytics sets this cookie to store and count page views.

Advertisement

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

CookieDurationDescription
OAGEOsessionOpenX sets this cookie to avoid the repeated display of the same ad.
OAID1 yearCookie set to record whether the user has opted out of the collection of information by the AdsWizz Service Cookies.
VISITOR_INFO1_LIVE5 months 27 daysYouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.
YSCsessionYoutube sets this cookie to track the views of embedded videos on Youtube pages.
yt-remote-connected-devicesneverYouTube sets this cookie to store the user's video preferences using embedded YouTube videos.
yt-remote-device-idneverYouTube sets this cookie to store the user's video preferences using embedded YouTube videos.
yt.innertube::nextIdneverYouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requestsneverYouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

CookieDurationDescription
VISITOR_PRIVACY_METADATA5 months 27 daysDescription is currently not available.

SAVE & ACCEPT
Powered by