Search Results: distribution (599)

Boxing clever

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On March 31, 2015, ByBox announced an internal restructure with the appointment of Dan Turner as CEO of ByBox Networks and Steve Huxter and chief technical officer of ByBox Field Support. Postal Technology International investigates what the new structure means for the company

Returning Christmas gifts

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Paul Galpin, managing director of P2P Mailing, outlines the importance of developing a customer-friendly returns platform if customer relationships are to be nurtured and extended beyond the festive period

Figure it out

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Act now or risk being left behind. That’s the advice from industry experts regarding the use of big data in the postal industry. 

Growing pains

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The growth of domestic express delivery is lagging behind the rapid growth of e-commerce in China, raising concerns about how well logistics players can handle increasing volumes. Paul Willis looks at what is being done to create a smarter Chinese logistics network

Air Support

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Could the use of drones for postal delivery ever be commercially and practically viable? Paul Willis finds out

Delivering customer choice

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In a carrier market that can be clearly differentiated by the quality of service on offer, Neil Jackson, chief executive, Triangle Management Services, calls on retailers to use growing insight into what constitutes the total cost of delivery, from late to lost goods, returns to complaints handling, and pay for a service that will truly reflect customer expectation.