Automation Technology of the Year: XMS (eXtended Mail Sorter) from Solystic
Postal automation involves widely diverse technologies being used to try and make the logistics chain as smooth as possible. It is a matter of getting the mail from the sender to the recipient quickly, reliably and economically. Automation can be used in a range of areas, and with the increasing need to improve efficiency the right solution is essential.
Digital Mail Innovation of the Year: Eesti Post Electronic Mail Centre
With physical mail volumes decreasing year-on-year, suppliers and posts are embracing the rise of digital mail. A fully digital service is still some years away, but hybrid mail is providing greater efficiency and huge cost savings. List management, virtual archiving and print-near-receiver services are just some of the benefits the digital age is bringing.
Retail Innovation of the Year: Geovista Standortcheck by Deutsche Post DHL
The post office is changing. Gone are the days of long queues, slow service and tiresome processes. Self-service solutions, automated technology and new service offerings have turned outlets into more customer-friendly locations. More postal organisations are forming partnerships with technology and service providers to meet customers’ needs.
Last Mile Delivery Innovation of the Year: The e-bike distribution system by Post Danmark
Customers want more in terms of delivery options. These options should also be worker friendly and help improve efficiency. New delivery services, which add value to existing solutions, are essential. Good service is extremely important in this customer-facing part of the industry.
Environmental Achievement of the Year: Austrian Post
This category recognises a postal organisation or supplier that has invested in developing environmentally friendly solutions and initiatives that the whole industry can learn from. This can include investing in green forms of transport, developing recycling initiatives and generally improving its sustainability. This is always a hotly contested category.
Supplier of the Year: Solystic
This highly respected category simply recognises a company that has had a major impact on the industry over the past year, whether it is for investment in new technologies, work with postal organisations or impressive growth. The winner of this category will have played a notable role in helping to improve the future of the postal industry.
Service Provider of the Year: Singapore Post (SingPost)
This category recognises a postal organisation that has had a great year within the sector. The companies that triumph in this category are leading the way in terms of innovative technologies and services. They work hard on improving customer service and enhancing their offering to better meet the needs of their clients.