Amazon Prime members in the USA can now pick a weekly delivery day, when all…
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Amazon has announced new delivery options, including in-garage delivery. Can delivery companies keep up? Will…
Cloud communications software provider IMImobile has been chosen by parcel delivery firm Hermes to implement…
Aramex has partnered with WhatsApp Business to create a more personalized interaction channel with its…
Retail customers belonging to international parcel delivery facilitator Asendia – a joint venture between La…
Google Assistant users in the Netherlands can now get updates on their parcel deliveries from…
UK consumer confidence in modern customer service centers is low, with 90% describing them as…
UPS announced a major expansion to its ocean Less-Than-Container Load (LCL) service with direct sailings…
Amazon is cracking down on customers abusing its returns policy. It’s a complex issue to…
Belgian postal operator bpost has agreed a non-exclusive partnership with DHL Parcel, a division of…