DHL Parcel has announced it will be increasing its prices for business customers with list prices from September 1, 2019, in response to the increase in transportation and personnel costs in order to ensure the high quality of service for its customers in the future.
“In order to reliably process the increasing parcel volumes, we are continuously investing in the expansion and modernization of our parcel network. In July 2019, we also transferred around 13,000 employees from subsidiaries to the company’s collective agreement, thereby further improving working conditions and fair wage structures,” explained Ole Nordhoff, chief marketing officer post and parcel Germany at Deutsche Post DHL Group.
With the price adjustment, DHL is also responding to the wishes of many customers to disclose external influences, such as government charges, on transportation costs in the course of the expansion of the truck toll on federal roads in mid-2018 and the increase in toll rates in January 2019. For the sake of transparency, the company will therefore report the toll surcharge of €0.10 (US$0.11) per parcel separately from the parcel price as of September 1, 2019.