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GLOBE TROTTER : Helen Norman speaks to William Xiong, chief strategist at Alibaba’s logistics arm, Cainiao Smart Logistics Network Limited, and general manager for AliExpress global logistics, about the company’s plans to extend its global reach.
GOVERNMENT SERVICES : Government contracts mean more than just providing administrative services at the post office. They can offer a valuable lifeline to communities in need and unlock new revenue streams for postal operators. Qatar Post, USPS, Zambia Postal Services and the UPU share their thoughts.
HUMAN RESOURCES : Experts from PostEurope, Royal Mail, Hermes, Australia Post and USPS explain how they are supporting their staff and keeping their greatest resource safe and well during the global pandemic.
BACK TO BLACK : New Zealand Post did not cope well with the first spike in parcel volumes brought about by Covid-19, but it is learning from those mistakes to build a stronger, better postal network for the island nation. CEO David Walsh explains how.
PARCEL HANDLING AUTOMATION : One of the few silver linings of the Covid-19 pandemic has been the boom in parcel post. The size, volume and shape of these parcels has varied hugely. Key players including Siemens Logistics, EuroSort, Beumer Group, K.Hartwall, MHS and BlueCrest discuss how they have tackled this new and perhaps unexpected challenge.
RETURN TO PROFIT : Postal organizations are starting to tune in to the opportunities available to them in the returns sector. Experts from Accenture, Pitney Bowes, FedEx, ReBound Returns and Last Mile Experts explore the progress made so far.
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