UPS deploys telematics solution for Singapore delivery fleet

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Parcel delivery and logistics provider UPS has implemented a new telematics system for its Singapore delivery fleet. The system works in conjunction with the Delivery Information Acquisition Device (DIAD), a handheld device used by UPS drivers during deliveries, to gather data for analysis to improve safety, service and performance.

Ingrid Sidiadinoto, managing director of UPS Singapore, said, “Telematics is an exciting example of how UPS integrates human variables and technology advancements to support organizational efficiency. Raising operational efficiency has always been a hallmark of our service to customers and being able to do that in a sustainable manner will positively impact our environmental footprint, while helping us better serve our Singapore customers.

“Introducing a diagnostic analytics tool like telematics to our Singapore operations helps us anticipate problems and take action before they occur. We are pleased to be the first UPS market in Asia to pioneer the use of telematics and look forward to delivering the best level of customer service by making our operations as efficient as possible.”

UPS vans and trucks have been equipped with sensors that track and transmit more than 200 vehicle-related elements, including the driver’s speed, the number of reverses made, the amount of time spent idling or stopping, and how often the brakes are applied.

The data is analyzed and reviewed by UPS’s operations management team to identify safety breaches and inefficiencies. UPS drivers then receive daily reports generated from telematics data, empowering them to practice safe driving behavior, compare their performance with internal benchmarks, and set personal goals for increasing efficiency. The data will also help UPS to optimize the maintenance of its vehicle fleet.

In 2014, the use of telematics throughout UPS’s US express, freight forwarding, and ground freight fleets enabled the company to avoid 281,000,000 minutes of idling time, equivalent to 7,570,000 liters of fuel and 19,000 metric tons of CO?.

November 19, 2015

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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