Parcel and Postal Technology International
  • News
    • A-E
      • Automation
      • Business Diversification
      • Construction / Development
      • Cross-border
      • Delivery
      • E-commerce
      • Expo
    • F-O
      • Freight
      • IT & Systems
      • Last Mile
      • Lockers / PUDO
      • Logistics
      • Mail
      • Operations
    • P-R
      • Packets
      • Parcels
      • Peak
      • Retail
      • Returns
    • S-Z
      • Sorting Systems
      • Staff / Personnel
      • Sustainability
      • Technology
      • Vehicles / Fleet
  • Features
  • Online Magazines
    • March 2025
    • September 2023
    • June 2023
    • March 2023
    • December 2022
    • SHOWCASE 2019
    • Archive Issues
    • Subscribe Free!
  • Opinion
  • Videos
  • Analysis
  • Awards
    • 2025 Awards
    • Previous Winners
  • Supplier Spotlight
  • Parcel + Post Expo
LinkedIn YouTube Twitter
  • Sign-up for Breaking News Emails
  • Meet the Editors
  • Contact Us
  • Media Pack
Subscribe
LinkedIn Facebook
Parcel and Postal Technology International
  • News
      • Automation
      • Business Diversification
      • Construction / Development
      • Cross-border
      • Delivery
      • E-commerce
      • Expo
      • Freight
      • IT & Systems
      • Last Mile
      • Lockers / PUDO
      • Logistics
      • Mail
      • Operations
      • Packets
      • Parcels
      • Peak
      • Retail
      • Returns
      • Sorting Systems
      • Staff / Personnel
      • Sustainability
      • Technology
      • Vehicles / Fleet
  • Features
  • Online Magazines
    1. December 2024
    2. September 2024
    3. June 2024
    4. March 2024
    5. SHOWCASE 2019
    6. Subscribe Free!
    Featured
    April 2, 2025

    In this Issue – March 2025

    Online Magazines By Web Team
    Recent

    In this Issue – March 2025

    April 2, 2025

    In this Issue – December 2024

    December 5, 2024

    In this Issue – September 2024

    September 19, 2024
  • Opinion
  • Videos
  • Analysis
  • Awards
    • 2025 Awards
    • 2024 Award Winners
    • 2023 Award Winners
    • 2022 Award Winners
    • 2021 Award Winners
    • 2020 Award Winners
    • 2019 Award Winners
    • Previous Winners
  • Supplier Spotlight
  • Parcel + Post Expo
LinkedIn Facebook
Subscribe
Parcel and Postal Technology International
Operations

USPS issues progress report on 10-year plan

mmBy Elizabeth BakerApril 12, 20224 Mins Read
Share LinkedIn Twitter Facebook Email

The US Postal Service (USPS) has released a report on the first year of its 10-year plan to return the organization to financial sustainability while maintaining six-day mail delivery and expanding its seven-day package delivery service.

The 10-year plan, called Delivering for America (DFA), was published March 23, 2021 and is intended to transform the postal service from an organization in financial and operational crisis to one that is self-sustaining and high-performing.

Key milestones in the first year of DFA include the disbursement of US$10bn in funding, postal infrastructure investments, improvements in on-time national service performance, improved service reliability, expanded package delivery, the implementation of a new pricing authority and the Postal Service Reform Act.

The US$10bn in funding came from Coronavirus Aid, Relief, and Economic Security Act (CARES) to offset and reimburse extraordinary costs associated with maintaining service performance during the Covid-19 pandemic in 2020-2021. Over the next 10 years, the postal service plans to invest US$40bn. Approximately US$6.3bn has been committed for investment in core postal infrastructure – covering technology, retail locations, processing equipment, facility buildings and delivery operations. Additionally, the Postal Service recently ordered an initial 50,000 delivery vehicles for US$3bn, including 10,019 battery electric vehicles.

The postal service remains on track to achieve break-even operations for the 10-year period from FY 2021 through FY 2030 and to reverse what had been a projected US$160bn loss for this period. Despite the inflationary impacts on its financial projections, the combined effects of its progress with pricing policies, network transformation, growth initiatives and enactment of Postal Service Reform legislation indicate that the organization should be able to see net profit beginning in the year 2024 and to sustain this financial performance through 2030.

The postal service also reported an improvement in on-time national service performance since the beginning of July 2021. It improved its last-mile delivery performance in precision at the unit, route and delivery point levels. The organization expects this performance to improve over 2022 as it continues to transform operations to achieve a 95% or better on-time performance across all products.

To provide service reliability for customers, USPS has introduced new service standards for its first-class mail and certain periodicals and for first-class package service. To amend these service standards, the postal service sought advisory opinions from the Postal Regulatory Commission. Mail standard changes were implemented on October 1, 2021. These new service standards are intended to enable the design and implementation of a more efficient and reliable network.

Key elements of its package volume growth strategy under the umbrella of USPS Connect have been launched through pilot projects and continue to roll out nationally. This set of offerings aims to broaden network access to next-day delivery capability for businesses of all sizes. USPS Connect was leveraged to support the Biden Administration’s public health initiative to provide free Covid-19 test kits to the public. More than 320 million test kits were rapidly delivered through the USPS Connect destination entry model.

The Postal Regulatory Commission also provided a new pricing framework for market-dominant products to realign pricing policies with organizational needs. The pricing strategies generated US$1.9bn in annualized revenue.

The Postal Service Reform Act was passed with bipartisan support by both the House and Senate and enacted on April 6, 2022 and generates a total plan benefit of US$44.5bn expense reduction. This act included self-help initiatives to provide billions in revenue and cost reductions while improving the predictability and reliability of service. It also includes the implementation of new and existing pricing authorities and legislative changes to retiree health benefit funding rules, including requiring Medicare integration and eliminating the pre-funding requirement.

Louis DeJoy, Postmaster General and CEO, said, “We have made significant progress in the first year of our Delivering for America plan, but our work is far from over. Our employees are playing an integral role in the advancement of the plan. As we continue to implement components of the plan, we expect to significantly improve on-time delivery performance, operational capacity, precision and efficiency, and to do so in a financially sustainable manner over the coming decade. Delivering for America is helping to drive a new sense of purpose and focus across all levels in the organization.”

Share. Twitter LinkedIn Facebook Email
Previous ArticlePosti suspends deliveries to Russia and Belarus
Next Article Yodel boosts service quality and driver productivity with ProGlove wearable scanners

Related Posts

Operations

Vanderlande completes acquisition of Siemens Logistics in EMEA

May 6, 20251 Min Read
Mail

Royal Mail shareholders approve Křetínský buyout

May 2, 20253 Mins Read
Parcels

PostNord boosts income thanks to parcel volume growth

April 29, 20252 Mins Read

Receive breaking stories and features in your inbox each week, for free


Enter your email address:


Latest News

Royal Mail adds 7,000th electric vehicle to fleet

May 16, 2025

Australia Post warns customers about rising number of parcel scam messages

May 16, 2025

DHL adds 30,000m2 warehouse to health logistics campus in Germany

May 16, 2025
Getting in Touch
  • Contact Us / Advertiser
  • Meet the Editors
  • Download Media Pack
  • Breaking News Emails
Our Social Channels
  • Facebook
  • LinkedIn
Supplier Spotlights
  • Plaut Europe
  • Cookie Policy
  • Privacy Policy
  • Terms & Conditions
  • Notice & Takedown Policy
  • Site FAQs
© 2025 UKi Media & Events a division of UKIP Media & Events Ltd

Type above and press Enter to search. Press Esc to cancel.

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
Cookie settingsACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

CookieDurationDescription
cookielawinfo-checkbox-advertisement1 yearSet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Advertisement" category.
cookielawinfo-checkbox-analytics1 yearSet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Analytics" category.
cookielawinfo-checkbox-functional1 yearThe GDPR Cookie Consent plugin sets the cookie to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary1 yearSet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Necessary" category.
cookielawinfo-checkbox-others1 yearSet by the GDPR Cookie Consent plugin, this cookie stores user consent for cookies in the category "Others".
cookielawinfo-checkbox-performance1 yearSet by the GDPR Cookie Consent plugin, this cookie stores the user consent for cookies in the category "Performance".
elementorneverThe website's WordPress theme uses this cookie. It allows the website owner to implement or change the website's content in real-time.
JSESSIONIDsessionNew Relic uses this cookie to store a session identifier so that New Relic can monitor session counts for an application.

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

CookieDurationDescription
__cf_bm30 minutesCloudflare set the cookie to support Cloudflare Bot Management.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

CookieDurationDescription
CONSENT2 yearsYouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data.
uidsessionThis is a Google UserID cookie that tracks users across various website segments.
vuid1 year 1 month 4 daysVimeo installs this cookie to collect tracking information by setting a unique ID to embed videos on the website.
_ga1 year 1 month 4 daysGoogle Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
_ga_*1 year 1 month 4 daysGoogle Analytics sets this cookie to store and count page views.

Advertisement

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

CookieDurationDescription
OAGEOsessionOpenX sets this cookie to avoid the repeated display of the same ad.
OAID1 yearCookie set to record whether the user has opted out of the collection of information by the AdsWizz Service Cookies.
VISITOR_INFO1_LIVE5 months 27 daysYouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.
YSCsessionYoutube sets this cookie to track the views of embedded videos on Youtube pages.
yt-remote-connected-devicesneverYouTube sets this cookie to store the user's video preferences using embedded YouTube videos.
yt-remote-device-idneverYouTube sets this cookie to store the user's video preferences using embedded YouTube videos.
yt.innertube::nextIdneverYouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requestsneverYouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

CookieDurationDescription
VISITOR_PRIVACY_METADATA5 months 27 daysDescription is currently not available.

SAVE & ACCEPT
Powered by