Estonia’s national postal service provider, Omniva, has announced that it has increased the number of times it serves its most used parcel lockers each day in bid to provide a more efficient parcel service. As of August 1, the post has been filling and emptying its most popular parcel machines several times a day.
According to Omniva’s parcel machine network manager, Evert Rööpson, this change will increase the effectiveness of the parcel machines: “With the new service, we will be able to issue about 20% more parcels via the parcel lockers in 24 hours,” Rööpson said.
The new services are being introduced as a result of the growth of parcel volumes over the past few years. Omniva invested in a new logistics center to tackle this growth, but now the post recognizes that changes must also be made to the distribution network.
As of August, the Omniva website will display only the times when the parcel machines are emptied. The parcel machines will be filled several times each day. According to Rööpson, the practice that will be adopted is usually adopted during Christmas time. “We will start monitoring the level of use of each parcel machine and if we notice that any parcel machine is extra popular, then we will empty and fill it even several times a day,” Rööpson said.
Regardless of the popularity of the parcel machine, the company will take any parcel sent from a parcel machine to its destination in Estonia within the following day. Omniva wishes to bring the parcel machines closer to all people, focusing on the locations with the highest demand and need. Omniva has nearly 250 parcel machines in Estonia and over 550 in the Baltic States.
