Is universal service fit for the next decade? If letter volumes keep falling, can postal operators deliver everywhere, every day, at a price people accept, or does the model need to be redesigned?
Leadership Conference speaker Charles Brewer, group CEO at Pos Malaysia, has the answers. Check out his interview with Alyssia Smith, group content manager for Technology for Marketing and eCommerce Expo.
You can also hear more from Charles at the Parcel+Post Expo Leadership Conference in:
The Next Decade: Trends Every Leader Must Watch
10:00am-11:00am, Wednesday, September 23
Discover how AI, automation, evolving customer expectations and changing global supply chains are reshaping the logistics industry, as senior leaders explore the trends and capabilities organisations need to build today to stay ahead in an increasingly complex and competitive environment.
Chairperson: Nicky Jones, CEO – Vidu Video Recruitment
Speakers include Charles Brewer, group CEO at Pos Malaysia; Martti Kuldma, CEO at Omniva; Rui KE, vice president of Jingdong Logistics and general manager of Jingdong Logistics Europe Region at JD.com; and Dariusz Lipiński, group COO, VP operations at InPost.