La Poste subsidiary Pickup has partnered with French supermarket group Carrefour to launch a new Pickup Drive service that will enable customers to collect their food shopping as well as pick up or drop off parcels.
The first Pickup Drive opened in Paris’s 19th arrondissement on May 26 and several dozen other sites are set to open across France’s major urban areas. Carrefour customers will be able to pick up the shopping that they order online at Carrefour.fr or via the Carrefour app on the same day that they place their order, as well as collect their parcels ordered from any one of the 8,000+ e-commerce sites that offer the Pickup away-from-home delivery service. They will also be able to drop off parcels that they want sent between two drop-off/pickup points (Shop2Shop by Chronopost), as well as their e-commerce returns.
Elodie Perthuisot, Carrefour Group’s executive director of e-commerce, data and digital transformation, commented, “Carrefour is delighted to be forging this partnership with Pickup. It will help us speed up rollout of our Pedestrian Drive service across the country, and we’ll be able to draw on Pickup’s expertise in managing e-commerce order pickup services in city centers.”
Paul-Ambroise Archambeaud, CEO of Pickup, added, “At Pickup, we have very much enjoyed working with Carrefour on launching this new innovative drive concept. Our respective experience and our shared aim of enhancing the quality of the customer experience are what drives us. With the Pickup drive, we are making the lives of our customers easier – they can now pick up all of their online food and non-food purchases – right next to where they live.”