Wincanton awarded e-fulfillment and final-mile delivery contract with Snug

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UK logistics firm Wincanton has been awarded a 3.5-year contract to provide e-fulfillment, stock management and final-mile home delivery services with online furniture retailer Snug.

Under the contract, Wincanton will fulfill all customer orders, with large products being delivered via Wincanton’s two-person home delivery network. Wincanton will create an end-to-end supply chain for Snug comprising the management of inbound container stock; inventory management and stockholding; pick and despatch of customer orders; and the handling and processing of returns.

Snug will become one of the principal customers at Wincanton’s new automated e-fulfillment facility in Rockingham, Northamptonshire. The site has been designed to deliver highly automated e-fulfillment services to multiple clients, reducing unit costs and shortening lead-times in response to the rapidly changing demands of the consumer. Wincanton will further invest in the facility to develop next-generation robotics and digital solutions to maintain its leading position in this exciting market.

Paul Durkin, managing director of digital and e-fulfillment at Wincanton, said, “Snug required a long-term logistics partner to manage its warehousing fulfillment operations, as well as provide a critical role on the frontline meeting customers’ delivery expectations. Wincanton’s well-established e-commerce and e-fulfillment capabilities, enhanced by our new development [in Rockingham], means we are well-placed to support Snug with their continued growth.”

Rob Bridgman, founder and CEO at Snug, added, “Snug started the ‘sofa in a box’ movement and in doing so has created one of the UK’s fastest-growing e-commerce brands. As category creator and leader, we are continuing to invest in offering a world-class customer experience and Wincanton offers us capabilities to scale at pace and to deliver on our customer promise.”

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With over a decade of experience as a business and technology journalist working in B2B publishing, Hazel first joined UKi in 2011. After taking 18 months off to bring up her daughter and try her hand at marketing copywriting, she returned in January 2018 to do what she loves best – magazine editing! She is now the editor of UKi's Passenger Terminal World and Parcel and Postal Technology International magazines.




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