Ofcom launches investigation into Royal Mail’s delivery performance
Ofcom has opened an investigation into Royal Mail’s failure to meet its delivery targets for…
Search Results: Ofcom (18)
Royal Mail increases first- and second-class stamp prices
Royal Mail has increased the price of its first-class stamps by 15p (US$0.18) to £1.10…
Citizens Advice reveals second UK parcel delivery league table
National charity Citizens Advice has conducted an online survey of 8,421 UK adults that received…
The future of last-mile delivery in the UK
Retail e-commerce sales in the UK – the leading market in Europe for online shopping…
Delivery firms must improve complaint handling, warns Ofcom
UK communications regulator Ofcom has warned that parcel firms must get better at handling complaints,…
Supreme Court rejects Royal Mail appeal against Ofcom fine
The UK’s Supreme Court has refused Royal Mail’s request to appeal against Ofcom’s 2018 decision…
Citizens Advice calls on Ofcom to investigate Royal Mail’s peak season performance
Consumer charity Citizens Advice has called on the postal regulatory authority Ofcom to investigate Royal…
Unions vow to fight Royal Mail cuts to 700 managerial roles
Royal Mail has unveiled plans to cut 700 managerial positions as part of a restructuring…
Ofcom tightens regulations for UK delivery companies
The UK’s communications regulator, Ofcom, has proposed more regulations for UK delivery companies – including…
Parcel delivery companies underperforming in the UK, finds customer survey
When the consumer charity Citizens Advice surveyed customers of the top five parcel firms, they…