Philippine Postal Corporation (PHLPost) has resumed full acceptance of letters and parcels to the United States following upgrades to meet updated US customs requirements.
The restoration, effective April 13, 2026, removes earlier limitations that had been introduced as the operator adapted to new regulations requiring more detailed shipment declarations.
PHLPost said the changes were necessary to comply with stricter US customs rules on incoming mail, which require accurate information on item descriptions, declared values and shipment categories.
To support compliance, the operator has introduced a customs declaration system (CDS), enabling postal staff to capture complete shipment data at the point of acceptance. The system also calculates applicable duties and taxes, which must be paid by senders before dispatch.
According to PHLPost, this approach is intended to reduce delays and improve processing efficiency once shipments arrive in the United States.
The postal operator has also partnered with Zonos to improve the calculation of shipping costs and provide greater transparency for customers.
With the updated systems in place, PHLPost said customers should benefit from clearer pricing, faster processing and improved tracking and delivery visibility.
The operator has advised customers to ensure all shipment details are complete and accurate, noting that incorrect or incomplete declarations may lead to delays or additional charges imposed by US customs authorities.
PHLPost has also pointed out that gift items valued below US$100 may remain exempt from duties and taxes, subject to applicable regulations.
The resumption restores a key international service for Filipino consumers and businesses sending goods to the United States.
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