Cross-border e-commerce shipping specialist wnDirect has launched the world’s first worldwide click-and-collect solution, wnCollect.wnCollect leverages…
Search Results: customer service (2713)
Jared Miniman, senior engagement manager at Deloitte Digital, talks to Postal Technology International about the traits and habits of the Millennial generation
Matthew Napleton, marketing director at Zizo, explores the best way to identify indiviual parcel costs and how to use that information to maximize profit margins
Hazel King, acting editor of Postal Technology International, reports on the results of the IPC Driving Challenge 2015 in Lapland, Finland
Paul Richardson, managing director of Specialist Services at DHL Supply Chain, discusses how a collaborative approach at the Gatwick Logistics Consolidation Centre has created a beneficial solution at the airport
Is the European Commission on the right road to providing choice and change in cross-border e-commerce deliveries? Brendan Pittaway examines the progress made so far
How is click and collect shaping the postal world? Saul Wordsworth investigates
Michael Lierow examines the opportunities for e-tail giants, small and medium-sized companies and third-party logistics providers in the growing e-commerce market
Paul Galpin, managing director of P2P Mailing, outlines the importance of developing a customer-friendly returns platform if customer relationships are to be nurtured and extended beyond the festive period
Michael Holt, FedEx Express senior vice president operations Europe, talks to Postal Technology International about the company’s success in the air freight business and its plans for the future