FedEx and Singapore Post (SingPost) have further expanded their parcel drop-off collaboration, with services now available at all SingPost post offices nationwide and the POPStop@Tampines facility at the Tampines MRT train station, increasing acceptance points from six to 43.
This nationwide rollout is part of a program aimed at making international shipping more accessible for customers across Singapore and follows a successful pilot program launched in September 2023 at six SingPost POPStop counters. The positive response from customers during the pilot period underscored the demand for greater convenience and accessibility in international shipping, according to FedEx.
“Expanding our collaboration with SingPost enhances the accessibility and convenience of our international shipping services across Singapore,” said Eric Tan, managing director of FedEx Singapore. “By leveraging SingPost’s extensive postal network, we are making it easier and more convenient for customers to access FedEx services.
“We support businesses of all sizes, and individual shippers, with greater reliability and operational efficiency. This collaboration reflects our broader strategy to continuously strengthen our value proposition through smart, customer-centric solutions.”
Through this expanded collaboration, customers can now drop off their FedEx parcels at any SingPost post office’s POPStop counters and POPStop@Tampines MRT. Parcels are then transferred to FedEx daily, streamlining the delivery process and enhancing service efficiency, particularly for cross-border shipments. No additional paperwork or charges are required.
“At SingPost, our strength lies in our extensive network and commitment to customer convenience,” added Neo Su Yin, group chief operating officer, SingPost. “Partnerships with international logistics companies like FedEx allow us to offer even greater value to our customers by providing more options for international shipping. By working together, we are streamlining logistics solutions for both businesses and individuals and maximizing the utility of our nationwide service touchpoints.”
With the addition of SingPost outlets, FedEx now offers over 410 drop-off locations across Singapore including SingPost’s Parcel Santa lockers located in condominium developments.
In related news, SingPost has completed the sale of its Australian logistics business, Freight Management Holdings (FMH), providing the company with an estimated S$289.5m (US$216.3m) gain. Click here to read the full story