Supreme Court rejects Royal Mail appeal against Ofcom fine

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The UK’s Supreme Court has refused Royal Mail’s request to appeal against Ofcom’s 2018 decision to fine it £50m (US$61.4m) for breaching competition law.

The Supreme Court’s decision concludes the appeal process, after Royal Mail was unsuccessful at both the Competition Appeal Tribunal and the Court of Appeal. The company must now pay the fine to Ofcom, plus interest and legal costs. The money will be passed on to HM Treasury.

Ian Strawhorne, interim director of enforcement at Ofcom, said, “We welcome the court’s decision. All companies must play by the rules, and Royal Mail had a special responsibility to ensure its behavior was not anti-competitive – its actions were unacceptable. We hope that our fine, which has been upheld in full by the courts, will ensure that Royal Mail and other powerful companies take their legal duties very seriously.”

In 2018, Ofcom fined Royal Mail for a serious breach of competition law, after the company abused its dominant position by discriminating against its only major competitor delivering letters.

The penalty followed an investigation into a complaint made to Ofcom by Whistl (one of Royal Mail’s wholesale customers). The complaint was about changes Royal Mail made to its wholesale customers’ contracts in early 2014, including wholesale price increases.

At the time, Whistl was expanding its business to compete directly with Royal Mail by delivering business letters (bulk mail) to addresses in certain parts of the UK – becoming the first company to challenge Royal Mail’s monopoly in the large-scale delivery of bulk mail.

The 2014 wholesale price increases meant that any of Royal Mail’s wholesale customers seeking to compete with the post by delivering letters in some parts of the country, as Whistl was, would have to pay higher prices in the remaining areas, where they used Royal Mail for delivery.

Following notification of these new prices, Whistl suspended plans to extend delivery services to new areas.

Ofcom’s investigation found that Royal Mail’s actions amounted to anti-competitive discrimination against customers such as Whistl that sought to deliver bulk mail.

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Dan originally joined Parcel and Postal Technology International in 2014 having spent the early years of his career in the recruitment industry. As online editor, he now produces daily content for the website and supports the editor with the publication of each exciting new issue. When he’s not reporting on the latest technological developments, Dan can be found on the golf course or apprehensively planning his next DIY project.

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