Parcel and Postal Technology International
  • News
    • A-E
      • Automation
      • Business Diversification
      • Construction / Development
      • Cross-border
      • Delivery
      • E-commerce
      • Expo
    • F-O
      • Freight
      • IT & Systems
      • Last Mile
      • Lockers / PUDO
      • Logistics
      • Mail
      • Operations
    • P-R
      • Packets
      • Parcels
      • Peak
      • Retail
      • Returns
    • S-Z
      • Sorting Systems
      • Staff / Personnel
      • Sustainability
      • Technology
      • Vehicles / Fleet
  • Features
  • Online Magazines
    • March 2025
    • September 2023
    • June 2023
    • March 2023
    • December 2022
    • SHOWCASE 2019
    • Archive Issues
    • Subscribe Free!
  • Opinion
  • Videos
  • Analysis
  • Awards
    • 2025 Awards
    • Previous Winners
  • Supplier Spotlight
  • Parcel + Post Expo
LinkedIn YouTube Twitter
  • Sign-up for Breaking News Emails
  • Meet the Editors
  • Contact Us
  • Media Pack
Subscribe
LinkedIn Facebook
Parcel and Postal Technology International
  • News
      • Automation
      • Business Diversification
      • Construction / Development
      • Cross-border
      • Delivery
      • E-commerce
      • Expo
      • Freight
      • IT & Systems
      • Last Mile
      • Lockers / PUDO
      • Logistics
      • Mail
      • Operations
      • Packets
      • Parcels
      • Peak
      • Retail
      • Returns
      • Sorting Systems
      • Staff / Personnel
      • Sustainability
      • Technology
      • Vehicles / Fleet
  • Features
  • Online Magazines
    1. June 2025
    2. March 2025
    3. December 2024
    4. September 2024
    5. June 2024
    6. March 2024
    7. SHOWCASE 2019
    8. Subscribe Free!
    Featured
    July 2, 2025

    In this Issue – June 2025

    Online Magazines By Hazel King
    Recent

    In this Issue – June 2025

    July 2, 2025

    In this Issue – March 2025

    April 2, 2025

    In this Issue – December 2024

    December 5, 2024
  • Opinion
  • Videos
  • Analysis
  • Awards
    • 2025 Awards
    • 2024 Award Winners
    • 2023 Award Winners
    • 2022 Award Winners
    • 2021 Award Winners
    • 2020 Award Winners
    • 2019 Award Winners
    • Previous Winners
  • Supplier Spotlight
  • Parcel + Post Expo
LinkedIn Facebook
Subscribe
Parcel and Postal Technology International
Logistics

Cloud-based AI solution to aid postal decision making

mmBy Lawrence ButcherOctober 14, 20202 Mins Read
Share LinkedIn Twitter Facebook Email

Escher, a technology supplier to postal operators and couriers, has announced the launch of its new Retail Analytics solution.

The company claims the solution gives posts the power of real-time updates across their entire network, allowing them to make faster, more informed decisions from a single source of truth. The solution segments the sheer volume of information into digestible categories, including metrics related to cash and settlement, customer experience, compliance, productivity and efficiency, and more.

The company notes that among the most significant hurdles for postal operators is the incredible amount of data collected from across their retail networks every day. What has not evolved, though, are the reporting methods many posts still rely on. While many operators already leverage data analytics in some regards, it’s not always in the most efficient or effective ways due to the limited capability of available tools. These monthly, weekly or even daily snapshots are not enough to make the best decisions possible. Instead, it takes up-to-the-minute reporting with reliable data sets to keep up.

“In terms of delivering real business insight, postal operators need three things – real-time data you can trust, flexible delivery mechanics, and self-service discovery. Our new Retail Analytics solution offers this,” commented Nick Manolis, CEO, Escher.

“We provide postal operators with an in-depth snapshot of their current operations in real time, deliver actionable recommendations, and we make it incredibly easy to do.”

The solution also includes metrics to better understand the workforce, revenue and margin, and inventory, among many others. With access to real-time information, posts quickly learn more about their daily operations than ever before.

Escher explains that what brings accessibility to these data streams is Natural Language Processing (NLP), the same technology behind human-like responses from Alexa, Siri and other platforms. A feature of the new Retail Analytics solution is Ask Riposte – a tool that puts the power of natural language processing and AI on top of your data. With Ask Riposte, users simply pose a question and the correct answer will be returned.

The Retail Analytics solution, cloud-hosted in Microsoft Azure, receives data from a post’s installed Riposte platform. These two solutions securely sync in real time. A cloud data factory is harnessed to transform the data into a series of models that can be consumed by various BI and AI tools including Ask Riposte and Riposte AI.

Share. Twitter LinkedIn Facebook Email
Previous ArticleParcel and Postal Technology International Awards winners announced during virtual ceremony
Next Article Citylogin opens second last-mile center near Madrid

Related Posts

E-commerce

Australia Post boosts digital experiences with Adobe partnership

July 25, 20252 Mins Read
Automation

GLS deploys autonomous sorting robots in Germany

July 24, 20252 Mins Read
Freight

SingPost sells freight forwarding business for US$139m

July 24, 20251 Min Read

Receive breaking stories and features in your inbox each week, for free


Enter your email address:


Latest News

FedEx adds more electric vehicles to Korean fleet

July 29, 2025

GLS Spain grows out-of-home delivery by 40%

July 29, 2025

Hoogvliet installs PostNL parcel machines at stores in the Netherlands

July 28, 2025
Getting in Touch
  • Contact Us / Advertiser
  • Meet the Editors
  • Download Media Pack
  • Breaking News Emails
Our Social Channels
  • Facebook
  • LinkedIn
Supplier Spotlights
  • Bloq.it
  • Cookie Policy
  • Privacy Policy
  • Terms & Conditions
  • Notice & Takedown Policy
  • Site FAQs
© 2025 UKi Media & Events a division of UKIP Media & Events Ltd

Type above and press Enter to search. Press Esc to cancel.

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
Cookie settingsACCEPT
Manage consent

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary
Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

CookieDurationDescription
cookielawinfo-checkbox-advertisement1 yearSet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Advertisement" category.
cookielawinfo-checkbox-analytics1 yearSet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Analytics" category.
cookielawinfo-checkbox-functional1 yearThe GDPR Cookie Consent plugin sets the cookie to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary1 yearSet by the GDPR Cookie Consent plugin, this cookie records the user consent for the cookies in the "Necessary" category.
cookielawinfo-checkbox-others1 yearSet by the GDPR Cookie Consent plugin, this cookie stores user consent for cookies in the category "Others".
cookielawinfo-checkbox-performance1 yearSet by the GDPR Cookie Consent plugin, this cookie stores the user consent for cookies in the category "Performance".
elementorneverThe website's WordPress theme uses this cookie. It allows the website owner to implement or change the website's content in real-time.
JSESSIONIDsessionNew Relic uses this cookie to store a session identifier so that New Relic can monitor session counts for an application.

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.

CookieDurationDescription
__cf_bm30 minutesCloudflare set the cookie to support Cloudflare Bot Management.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.

CookieDurationDescription
CONSENT2 yearsYouTube sets this cookie via embedded YouTube videos and registers anonymous statistical data.
uidsessionThis is a Google UserID cookie that tracks users across various website segments.
vuid1 year 1 month 4 daysVimeo installs this cookie to collect tracking information by setting a unique ID to embed videos on the website.
_ga1 year 1 month 4 daysGoogle Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
_ga_*1 year 1 month 4 daysGoogle Analytics sets this cookie to store and count page views.

Advertisement

Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.

CookieDurationDescription
OAGEOsessionOpenX sets this cookie to avoid the repeated display of the same ad.
OAID1 yearCookie set to record whether the user has opted out of the collection of information by the AdsWizz Service Cookies.
VISITOR_INFO1_LIVE5 months 27 daysYouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface.
YSCsessionYoutube sets this cookie to track the views of embedded videos on Youtube pages.
yt-remote-connected-devicesneverYouTube sets this cookie to store the user's video preferences using embedded YouTube videos.
yt-remote-device-idneverYouTube sets this cookie to store the user's video preferences using embedded YouTube videos.
yt.innertube::nextIdneverYouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.
yt.innertube::requestsneverYouTube sets this cookie to register a unique ID to store data on what videos from YouTube the user has seen.

Others

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

CookieDurationDescription
VISITOR_PRIVACY_METADATA5 months 27 daysDescription is currently not available.

SAVE & ACCEPT
Powered by