Australia Post and 7-Eleven Australia are partnering to offer customers greater choice where they pick up their parcels, with access to free all-hours parcel lockers at 7-Eleven stores across the country. This will double the number of parcel locker locations throughout the country that Australia Post customers can use to more than 1,000, giving them greater choice in how they receive their online shopping and other parcels.
The service will launch across more than 200 7-Eleven stores where 7-Eleven ParcelMate lockers are already installed, with another 300 7-Eleven stores to be added for Australia Post deliveries by the end of 2021. This is in addition to more than 500 existing Australia Post parcel locker locations in the network.
Nicole Sheffield, Australia Post, executive general manager – community and consumer, said the partnership was timely given the growth in e-commerce, and was all about giving customers more choice: “Australia Post is delivering more parcels than ever before, with Australians showing us over the past year just how much they’ve embraced shopping online. This partnership with 7-Eleven gives our customers greater choice on the most convenient way to collect what they’ve bought, at the times and places that suit them, which is why expanding our locker network into 7-Eleven stores just makes sense.”
Matt Keogh, 7-Eleven Australia general manager – product, added that providing consumers with choice and convenience continues to be a focus: “Australians live pretty busy lives, and our focus is on making their everyday wonderfully easier. Being able to offer Australia Post customers the choice to collect their parcels in one of our stores, when and where it suits them, is convenience we are proud to partner with Australia Post to provide.”