Australia Post to introduce Digital iD online identity service

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Australia Post has announced that it will introduce its newly developed Digital iD technology across a range of companies and government departments, offering Australians a more convenient way to verify their identity online and access important services.

Job outsourcing site Airtasker; Australia’s largest credit union, CUA; foreign exchange company Travelex; and the Queensland Police Service, will adopt Australia Post’s identity platform, which allows Australians to verify who they are safely and securely, without needing multiple forms of identification.

Digital iD allows people to verify their identity information once, so they can then easily prove who they are online and in person through the platform’s smartphone app. This removes the need for Australians to repeatedly use several forms of identity to prove who they are or have numerous passwords to access products and services.

Andrew Walduck, executive general manager Trusted eCommerce Services, Australia Post, said, “We are really excited to be partnering with these organizations. By using Digital iD these organizations will be able to easily verify their customers and importantly for customers they will be able to quickly open a bank account or request a service.

“Our new Digital iD platform also gives people more control over the personal data they share with organizations. For example, most people hand over their driver’s license to prove they can legally go to a bar, but all that is needed is a name and birth date – not that information plus your full residential address.”

According to Australia Post research, existing identity verification processes were time consuming and cost the Australian economy up to A$11bn (US$8.6bn) a year.

Sue Coulter, CUA chief digital officer, said, “CUA is really focused on finding ways to be available to our members ‘anywhere, anytime’ through digital channels. This innovation provides an opportunity to deliver a better member experience for consumers applying for CUA’s digital products and services, while introducing members to a service that could also streamline their interaction with a range of other service providers where identity verification may be required in the future.”

August 16, 2017

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Dan originally joined Parcel and Postal Technology International in 2014 having spent the early years of his career in the recruitment industry. As online editor, he now produces daily content for the website and supports the editor with the publication of each exciting new issue. When he’s not reporting on the latest technological developments, Dan can be found on the golf course or apprehensively planning his next DIY project.

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