Smartmile parcel machines arrive in Lidl stores in Finland

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Smartmile has installed its parcel machines at Lidl stores in Tampere and Espoo, Finland. The machines are open to everyone and parcels are delivered by Smartmile’s courier partners DHL Express, Matkahuolto, Postnord and DB Schenker.

Users can collect all their online purchases at a Smartmile pick-up location of their choice and return parcels at the same location. Parcels can now be received and returned at Lidl stores in Rautatienkatu in Tampere and Espoonlahti in Espoo.

“We have good experience with parcel machines in our stores and our customers have been satisfied with the increased service offering. With Smartmile’s parcel machines, we want to make our customers’ lives easier and listen to their wishes,” said Lidl operational director Nicholas Pennanen.

Smartmile’s CEO Aku Happo added, “Our mission is to make our customers’ lives easier. Smartmile enables picking up all parcels from one parcel machine, which is part of an open and shared network that is available for everyone. It is great that together with Lidl we can expand our network and further develop customer experience.”

During the early summer, Smartmile machines will also arrive in other Lidl stores, the next being at the Tukkutori store in Helsinki.

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With over a decade of experience as a business and technology journalist working in B2B publishing, Hazel first joined UKi in 2011. After taking 18 months off to bring up her daughter and try her hand at marketing copywriting, she returned in January 2018 to do what she loves best – magazine editing! She is now the editor of UKi's Passenger Terminal World and Parcel and Postal Technology International magazines.

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