Logistics-intensive businesses specialist Descartes Systems Group has acquired ShipTrack, a provider of e-commerce final-mile solutions.
Headquartered in Canada, ShipTrack provides cloud-based mobile resource management and shipment tracking designed to help customers automate dispatch, provide updates on shipment status and estimated time of arrival (ETA), and eliminate paper-based delivery processes.
Descartes says that ShipTrack’s scalable platform is particularly well-suited for the e-commerce home delivery, parcel and medical courier markets, assisting companies in efficiently managing final-mile deliveries.
“The challenge for today’s final-mile carriers is how to handle increasing volumes alongside rising consumer expectations for delivery choice and real-time information,” noted Shawn Winter, co-founder of ShipTrack and now VP mobility solutions at Descartes.
“Our platform helps final-mile carriers meet that challenge head-on with powerful workflows across delivery processes and the ability to expose information to consumers in real time. By joining forces with Descartes, we see an opportunity to create a truly differentiated product that combines our advanced final-mile solutions with Descartes route optimization and reservations capabilities.”
“We believe there is a permanent shift in buying preferences underway that will continue to see an increasing number of goods being bought online,” added Edward J Ryan, Descartes CEO. “Descartes continues to invest in our e-commerce capabilities to make sure that our customers, large and small, can fulfil orders and meet delivery commitments efficiently. ShipTrack complements this strategy, and, when combined with our advanced routing, mobile and telematics suite of solutions, fills a gap in the market.”