Hermes supports contactless delivery with MyPlaces

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Hermes UK has introduced MyPlaces to support contactless delivery and improve deliveries for people that are not in.

Customers can choose a preferred safe place at their home address and upload a picture to guide the courier.

Information can be amended at any time and a note added to provide clarity and real-time communication.

Features to be rolled out later this year include using What3Words to set an exact location, adding PIN codes to access property, and setting a preferred ParcelShop & Locker location.

Planned further upgrades include adding waypoints and providing the courier with a platform to ask for further instructions if any delivery is complex.

MyPlaces is accessible through the Hermes app and Hermes retail clients are using the service to improve deliveries for customers.

Hermes has released a video to demonstrate the service, click here to view it.

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