Following a successful trial at 300 locations, DPD has extended its partnership with the Post Office to offer international delivery services at 4,100 Post Offices across the UK.
Customers wanting to send parcels abroad can now choose from ‘DPD Classic’, ‘DPD Direct Lite’ and ‘DPD Air Classic & Air Express’ services.
The announcement follows a virtual Postmaster Conference which took place on Tuesday, March 4, 2025. It was the first Postmaster Conference organized by postmasters for postmasters and hosted by postmasters. The Post Office outlined it remained focused on expanding mails and parcels services to more branches, ensuring customers have access to convenient options for shipping, pickup and drop-off – both online and in branch.
Neil Brocklehurst, Post Office acting CEO, commented, “As part of delivering our ‘New Deal for Postmasters’ it’s vital that we strengthen postmasters’ offer to customers. Expanding our already successful partnership with DPD is a demonstration of this. In today’s fast-paced world, customers and businesses expect international parcels to reach their destination in a matter of days and having DPD international delivery services available provides them with the options to meet their needs.”
Elaine Kerr, DPD UK CEO, added, “We really value our relationship with the Post Office and introducing international services is the logical next step, with online and buy-in-branch now well established. We have the largest delivery network in Europe and deliver to over 200 destinations worldwide.
“Our approach is designed to make it easy and affordable to find the right international service with free tracking included and duty and customs made as straightforward as possible.”
A four-week trial has been running since February to get postmasters feedback on guides and other self-help tools to support them in selling and promoting DPD international services in branch.