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Parcel and Postal Technology International
Cross-border

HMRC approves Whistl as Customs Clearance Agent

mmBy Dan SymondsSeptember 9, 20212 Mins Read
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UK-based carrier Whistl has been approved by the UK’s Border Force agency and HMRC to become a Customs Clearance Agent.

The company is now able to offer air, sea and road clearance for mail and parcels entering the UK and has appointed a dedicated customs clearance manager and support team. The team are based at Whistl’s International Gateway near Heathrow.

Whistl is now able to offer customers direct a full end-to-end solution from export destination to final-mile delivery. It includes full customs clearance for international freight into the UK; devanning of sea and road containers; reconciliation and handover to final-mile carrier; re-labelling and re-working of customer freight; and simple payment and invoicing options.

As part of the International Gateway, Whistl is also able to offer an External Temporary Storage Facility (ETSF) for goods that may be placed into storage prior to being placed under a customs procedure or re-exported. This facility is available to freight forwarders, customs agents, warehouse keepers and transportation companies.

Whistl, through a collaboration with a third party, began offering a customs clearance service in 2020 for mail and parcel customers who operate internationally. Due to the exponential growth in Whistl’s international activity, the company decided to bring the service in-house.

Nick Wells, CEO, Whistl, said, “The UKs trading relationship with the rest of the world is evolving and it has never been more important for customers to have a seamless import experience into the UK. As the logistics specialist in international e-fulfilment, mail and parcels, Whistl is best placed to help our customers navigate this increasingly complex arena.”

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