At this year’s International Post Corporation (IPC) Annual Conference, held in Amsterdam, the Netherlands, on May 19, leading posts from around the world gathered to discuss how to cost-effectively deliver lightweight, low-value packets.
Posts looked at key delivery requirements for large e-retailers and insisted on the need to listen to customers and innovate. They also recognized the need to pursue their efforts through IPC Interconnect, an initiative to develop a seamless e-commerce delivery network.
Holger Winklbauer, CEO of IPC, said, “Despite fast growing e-commerce traffic, online sales only account for 8.6% of total retail showing the tremendous growth potential of e-commerce. For posts to be able to play their role in the e-commerce landscape, we have to adapt to rapidly changing needs and expectations of e-retailers and their customers. The participants in our conference appreciated the opportunity to exchange views and ideas with senior executives of leading e-retailers.”
Michael R Indresano, vice president, Amazon Transportation Services, said, “The ideal state of postal delivery would be a 365-days-a-year delivery service, including 24-hour access, harmonized label and full visibility. The posts are the only network conceived with the customers’ home in mind.”
Ricky Xue, senior director of cross-border, Cainiao Network, Alibaba, said, “There is a lot of potential for reinforced cooperation between e-retailers and posts when it comes to understanding the needs of end-receivers.”
May 26, 2017
