Global partnerships between posts and e-commerce firms key to cross-border success

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At this year’s International Post Corporation (IPC) Annual Conference, held in Amsterdam, the Netherlands, on May 19, leading posts from around the world gathered to discuss how to cost-effectively deliver lightweight, low-value packets.

Posts looked at key delivery requirements for large e-retailers and insisted on the need to listen to customers and innovate. They also recognized the need to pursue their efforts through IPC Interconnect, an initiative to develop a seamless e-commerce delivery network.

Holger Winklbauer, CEO of IPC, said, “Despite fast growing e-commerce traffic, online sales only account for 8.6% of total retail showing the tremendous growth potential of e-commerce. For posts to be able to play their role in the e-commerce landscape, we have to adapt to rapidly changing needs and expectations of e-retailers and their customers. The participants in our conference appreciated the opportunity to exchange views and ideas with senior executives of leading e-retailers.”

Michael R Indresano, vice president, Amazon Transportation Services, said, “The ideal state of postal delivery would be a 365-days-a-year delivery service, including 24-hour access, harmonized label and full visibility. The posts are the only network conceived with the customers’ home in mind.”

Ricky Xue, senior director of cross-border, Cainiao Network, Alibaba, said, “There is a lot of potential for reinforced cooperation between e-retailers and posts when it comes to understanding the needs of end-receivers.”

May 26, 2017

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Dan originally joined Parcel and Postal Technology International in 2014 having spent the early years of his career in the recruitment industry. As online editor, he now produces daily content for the website and supports the editor with the publication of each exciting new issue. When he’s not reporting on the latest technological developments, Dan can be found on the golf course or apprehensively planning his next DIY project.

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