FedEx Express has announced a new alliance with e-commerce marketplace platform eBay to enable sellers in the Asia-Pacific region to sign up for a FedEx account and gain access to the full spectrum of FedEx e-commerce delivery service options.
Through this collaboration, eBay sellers will be able to provide their customers with a more premium delivery experience powered by FedEx shipping solutions. Key benefits of the program include competitive shipping rates; enhanced shipping capabilities including FedEx Electronic Trade Documents, FedEx Home Delivery, a portfolio of flexible returns options and the FedEx Hold-at-Location; and direct contact with FedEx for pickups and billing questions, as well as to order shipping forms or other delivery supplies, rerouting packages and managing their My FedEx Rewards account.
“E-commerce has become the new growth engine behind the APAC economy. Logistics services providers like FedEx, therefore, play a critical role in helping e-commerce businesses deliver seamless customer experiences from online to the physical world,” said Kawal Preet, president of Asia-Pacific, Middle East and Africa (AMEA) at FedEx Express. “We’re thrilled about this collaboration with eBay that enables easier access to more markets through our international logistics services. By providing international shipping solutions at highly competitive rates, we are helping eBay sellers make the most out of our premium services and products as they continue expanding overseas.”
Vidmay Naini, regional general manager for India and Southeast Asia, eBay International Cross Border Trade, commented, “eBay has been driving retail export in the region and enabling our sellers to grow their business via our global marketplace. Shipping is a critical component of the cross-border e-commerce ecosystem. Teaming up with FedEx, one of the world’s most well-respected e-commerce transportation and logistics carriers, gives our sellers access to a unique set of capabilities and rates, which ultimately enables them to provide their global customers with retail-standard buyer experience.”