DHL expands European parcel network in Cyprus

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DHL eCommerce Solutions and ACS Air Courier Services, a parcel service based in Cyprus, have formed a new partnership to strengthen cross-border parcel shipping in Cyprus.

From October, ACS will become another partner in DHL’s Parcel Union, an international partnership program that offers Parcel Connect, a Europe-wide standardized service for parcel deliveries and returns. Parcel Connect aims to simplify, expand and accelerate the shipping of parcels in Europe.

“With ACS Air Courier Services we have a new strategic partner that enables us to offer an enhanced service for Cyprus, tailored to the needs of our e-commerce customers. Our partnership model, Parcel Union, is now available in 27 markets and we are looking to extend this network to all markets of the EU in due course,” explained Alexander Schmitz-Hübsch, vice president, product management Connect, DHL eCommerce Solutions.

The cooperation between the two logistics companies will benefit both business and private customers. Thanks to Parcel Connect, customers in Cyprus will be able to receive package notifications via SMS or e-mail and specify a preferred time or alternative delivery location via an app. Saturday deliveries, a comprehensive shipment tracking system, and direct delivery to parcel shops will also be included in the new services.

In addition, signatures will be recorded electronically in the future and two delivery attempts will be made if the recipient is not present, in order to guarantee the shipment’s secure delivery.

Alkis Matsis, CEO of ACS Air Courier Services says “We are very excited about our cooperation and becoming a member of the DHL European parcel network. Utilizing our extensive presence throughout the island, including 40 service points and 70 delivery vehicles, the partnership gives us the opportunity to grow further in the European e-commerce delivery business for both imports and exports.”

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Helen has worked for UKi Media & Events for nearly a decade. She joined the company as assistant editor on Passenger Terminal World and since progressed to become editor of five publications, covering everything from aviation, logistics and e-commerce to meteorology. She has a love for travel and property and has redeveloped three houses in three years. When she’s not editing magazines, she’s running around after her two boys and their partner in crime, Pete the pug.

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