Cainiao has upgraded its European cross-border logistics service, with its Eastern Europe delivery network now fully connected across the region.
Following the upgrades, parcels shipped from Western Europe can now reach major Eastern European markets – including Poland, Hungary, the Czech Republic, Romania and Bulgaria – in four to six days.
Previously, merchants shipping to the region had to rely on multi-leg routing or local transfers, which made delivery times less predictable. With the new network established, merchants can ship directly from warehouses in Western Europe to Eastern Europe.
Li Shuo, head of Europe product, cross-border logistics at Cainiao, said that demand for cross-border logistics in Europe was becoming “more segmented.”
He continued, “Merchants are no longer only asking whether parcels can be delivered. They are also asking how fast they can be delivered, how predictable the service is and how easily they can start shipping. This upgrade is designed to address all three.”
In parallel, the company has launched a new pickup service for Germany. Orders shipped from across Europe to Germany can now be picked up once daily volume reaches 50 parcels, without requiring full-container or large-batch shipments. The new model is said to give small and medium-sized merchants more flexible access to Cainiao’s regional logistics network.
“Many small and mid-sized merchants in Europe are still constrained by volume thresholds,” said Li. “By lowering the minimum pickup requirement, we are helping more businesses use regional logistics on demand, rather than waiting until volumes accumulate.”
The company said delivery times for parcels shipped from across Europe to Ireland remain stable at four to five days, with routes from Germany and France achieving an 85% on-time delivery rate for four-day shipments.
Since launching its pan-European cross-border logistics solution last year, Cainiao has enabled parcel shipping between 35 European countries and regions, including some island markets.
In related news, EU introduces temporary €3 customs duty on low-value parcels
