FedEx has announced plans to implement a fully autonomous robotic trailer unloading system developed in collaboration with Berkshire Grey, with the first systems expected to be operational in 2026.
The Scoop robotic package unloader is the result of a multi-year collaboration between FedEx and Berkshire Grey aimed at creating AI-enabled systems to improve safety and efficiency in parcel hub operations. The system has. been designed specifically to automate trailer unloading, one of the most physically demanding and unpredictable tasks in parcel facilities.
According to FedEx, Scoop uses a bulk-handling approach powered by physical AI to enable fully autonomous unloading while maintaining operator access when needed. The company says the system can handle a wide mix of package types, deliver continuous flow and integrate into existing facilities with minimal changes.
“Continuing to advance our network with the support of this new physical AI solution from Berkshire Grey reflects our commitment to team member safety, innovation and operational resiliency,” said Kawal Preet, executive vice president, planning, engineering and transformation at FedEx. “By using smart technologies for trailer unloading, we are equipping our workforce with cutting-edge technology, ultimately enhancing safety and improving operational efficiency – all while maintaining the high service standards our customers expect.”
FedEx said the system has been designed to recognize different package types and make real-time decisions to maneuver safely inside trailers, emptying them at high throughput before exiting autonomously. A pilot program is currently underway, with the first Scoop systems expected to enter service this year.
Berkshire Grey said the project builds on previous deployments with FedEx. In 2021, FedEx introduced the company’s robotic product sortation and identification systems for small package sorting. The partnership then expanded in 2022 with an agreement to develop broader AI-driven robotics for package handling operations.
“Our work with FedEx focuses on delivering scalable robotic solutions that are developed to strengthen safety, improve efficiency and reduce maintenance complexity,” said Dave Paratore, chief executive officer, Berkshire Grey. “Bringing Scoop to FedEx demonstrates how robotics can drive meaningful improvements in real world logistics operations.”
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