Swiss Post has partnered with railway operator SSB to install and operate My Post 24…
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E-commerce technology provider MetaPack Group has expanded its operations into Asia with the opening of…
Joris D’Incà, Michael Lierow and Sebastian Janssen from management consultancy firm Oliver Wyman explore Amazon’s potential move into the delivery logistics sector and how existing companies in the field can prepare for a new competitor
Parcel delivery firm DPD has received a Queen’s Award for innovation in recognition of its…
Simon Croft, carrier director for MetaPack, discusses the impact of Black Friday and what can be done to help carriers in future
How is click and collect shaping the postal world? Saul Wordsworth investigates
Michael Holt, FedEx Express senior vice president operations Europe, talks to Postal Technology International about the company’s success in the air freight business and its plans for the future
To truly exceed in the e-commerce world, should postal operators develop partnerships with e-retailers? Liz Morrell finds out
Paul Bray takes a close look at the future of direct mail and whether there is any truth behind its predicted demise
In a carrier market that can be clearly differentiated by the quality of service on offer, Neil Jackson, chief executive, Triangle Management Services, calls on retailers to use growing insight into what constitutes the total cost of delivery, from late to lost goods, returns to complaints handling, and pay for a service that will truly reflect customer expectation.