Search Results: customer service (3037)

Act now or risk being left behind. That’s the advice from industry experts regarding the use of big data in the postal industry. 

To truly exceed in the e-commerce world, should postal operators develop partnerships with e-retailers? Liz Morrell finds out

The growth of domestic express delivery is lagging behind the rapid growth of e-commerce in China, raising concerns about how well logistics players can handle increasing volumes. Paul Willis looks at what is being done to create a smarter Chinese logistics network