Accountability and traceability are two elements that bring real business advantages for the postal industry. When built into technology, these elements can have an organisational impact as well as a customer benefit. But that is not all – this type of technology can also deliver elegant recovery. What do we mean by that? I’ll explain in a moment.
There has been a lot of discussion recently regarding the future of the postal industry and the need for traditional services to adapt in order to remain sustainable. This discussion has not always taken into account that while technology has been a major challenge to the industry it has also helped provide the solutions. David Picton explains more
The protection of workers’ rights and the advancement of a universal quality service in an environment of sustainable development cannot be forgotten in today’s challenging market
The increasing demand for an interactive consumer marketplace has led to modernisation in the postal industry being something of a buzzword at the moment. With this in mind, Simon Campbell looks at how posts can bring together physical and electronic delivery
Guy Mucklow, managing director of Postcode Anywhere, looks at the changes coming to Royal Mail’s Postcode Address File (PAF)
Ever since the government announced a review of the UK postal services market in December 2007 there has been an underlying element of uncertainty within the mail market. Some of that was removed when Richard Hooper published his long awaited report: Modernise or decline: policies to maintain the universal postal service in the United Kingdom, on 16 December 2008.