UK consumers ready for drone deliveries

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A survey by Teletrac Navman, a multinational telematics company, has found that 46% of people would be “amazed” if their next delivery was made by drone and that they “love the idea” as they expect that deliveries would “arrive much faster”.

The social survey of more than 3,000 respondents in the UK went on to reveal that a further 36% said they would be shocked by the prospect of drone deliveries becoming a reality, finding the notion surreal, with one person suggesting “it will never happen”. The survey also found that 12% of respondents would be sad to wave goodbye to conventional delivery methods.

In contrast, a minority of 5% felt angry about drone deliveries and considered them to be a destructive technology that is contributing to “doing every man and women out of a job”, with some saying they would “cease to shop online” if it became reality.

Commenting on the poll results, Peter Millichap, UK marketing director at Teletrac Navman, said, “We were quite surprised how ready people were for drone deliveries. To be honest, we thought most wouldn’t be so keen as people can sometimes be reluctant for change, but for almost half to say they’d be happy if their next delivery was by drone was interesting.

“As drone deliveries should naturally improve efficiency and help meet ever-rising customer expectations and demands, customers are clearly ready for the next step toward any improvements in that department.

“In the future, seeing drones in the air may become as normal to us as seeing delivery vans and trucks on the roads today – let’s watch this space and see the impact it has on the overall delivery process.”

May 31, 2017

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Dan originally joined Parcel and Postal Technology International in 2014 having spent the early years of his career in the recruitment industry. As online editor, he now produces daily content for the website and supports the editor with the publication of each exciting new issue. When he’s not reporting on the latest technological developments, Dan can be found on the golf course or apprehensively planning his next DIY project.

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