ArrowXL has appointed Charlie Shiels as interim CEO following Ian Howell’s decision to leave the business.
Shiels joined ArrowXL as chief operations officer in February 2017 from DPD, where he spent more than 20 years, including 15 years on the executive board. He is widely recognized as a key driver in DPD’s success and is highly respected across the industry. ArrowXL’s executive team will report directly into Shiels as the business continues the next stage of its transformation.
“This is an exciting time for ArrowXL as we invest heavily in our people and infrastructure and continue on our journey to consistently deliver market-leading customer service,” said Shiels. “We are delighted that our replacement Droitwich Hub is now up and running and we are confident of delivering an excellent service to all our customers during the forthcoming peak period. I am delighted to take on this role and will continue to prioritize improving the customer’s delivery experience and supporting our retail partners at all times.”
Howell commented, “It’s been an honor and a privilege over the past four years to be part of such a great team and I am extremely proud of the turnaround and success story that is Arrow XL. With such amazing people, I’m confident that I leave ArrowXL set up for continued success in its ongoing transformation as the UK’s leading two-man logistics partner.”
Richard Neal, a shareholder representative, said, “I would like to extend my personal thanks to Ian for his excellent contribution and commitment to the business over the last four years and wish him every success for the future. He was a key part of the team that turned around ArrowXL’s financial and operational performance, transforming the business from a loss-making division into a profitable, industry award winning, standalone business. I am also delighted that Charlie is taking up the Interim CEO role and we can look forward to an exciting future for the business.”
October 10, 2017
