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Operations

DHL white paper examines benefits of collaborative working

mmBy Helen NormanApril 25, 20162 Mins Read
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DHL has released a new white paper highlighting the emergence of a new collaborative business model among supply chains and businesses.

Business Collective 1.0: Partnering Reborn was written by Lisa Harrington, president of The LHarrington Group, and commissioned by DHL to identify the opportunities available to companies taking on this emerging and transformational business model.

The report revealed that 70% of organizations are still conducting business as separate entities, interacting transaction by transaction. However, the report found that the way of doing business is changing and organizations must now meld together to face the market as one.

Harrington said, “Leading companies are recognizing the need to do business differently. CEOs and supply chain managers are asking one of the most pressing business questions: how can we work together to win in the global marketplace? Many companies are now realizing that thanks to new technologies – combined with new management science – it is possible to identify challenges and develop collective solutions. It is outdated to adopt an inside-out approach to the world of business that is informed only by your own business’s perception and capabilities.”

Damian Pike, vice president, innovation and transformation, DHL Supply Chain, said, “The days where businesses can succeed by interacting transaction by transaction is over. No longer are businesses able to face competition through an ‘us versus them’ lens. The customer is the focal point for the predictive enterprise, and the Business Collective is the means to serve them. By serving customers as a single entity, with a predictive mindset, businesses can create shared benefit for everyone.”

To read the full Business Collective report from DHL click here.

April 27, 2016

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