Package and advanced asset tracking company Position Imaging has signed a multinational service provider agreement with NCR for the company to become its installation, service and support partner for its iPickup Point retail fulfillment platform.
The iPickup Point platform is a secure package management system that uses AI-based computer vision technology to provide a self-service package pick up and drop off (PUDO) service to retail customers. Retailers can adopt the iPickup Point solution to automate retail fulfillment tasks, including click and collect, without needing additional staff.
The agreement provides Position Imaging with a scalable multi-language service and support foundation to handle installations efficiently, customer service and technical support for its iPickup Point platform. Under the terms of the agreement, NCR will service Position Imaging’s deployments throughout the USA, the UK, France, Germany and Switzerland, with more international markets planned for 2023.
Sam Dicken, UK and Ireland retail industry leader at NCR, said, “Retailers are looking to utilize technology to modernize stores, expedite checkouts and personalize the shopping experience to allow customers to click and collect where and when they want. We partnered with Position Imaging because they provide cutting-edge solutions for retailers that solve major challenges in e-commerce fulfillment. NCR is proud to deploy Position Imaging’s retail product solutions.”
Ned Hill, CEO of Position Imaging, said, “NCR brings a deep understanding of retail technologies and a global team that can meet our installation volumes and customer support needs. We look forward to working with this incredible team as Position Imaging introduces this new e-commerce fulfillment solution to the world.”
