Parcel Pending to supply smart lockers for 50,000 homes across the USA

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Left: Lori Torres, CEO of Parcel Pending

Locker manufacturer Parcel Pending has signed an agreement with USA-based real estate firm Bell Partners, to roll out its electronic parcel lockers at apartment blocks throughout the country.

With approximately 50,000 units under management, Bell Partners is one of the largest apartment operators and renovators in the USA, with a portfolio that spans 13 states and the District of Columbia.

Ashley Cook, director of procurement at Bell Partners, said, “Our residents have come to expect superior apartment living, and that includes offering the finest services and most tech-savvy amenities. We partnered with Parcel Pending to allow our residents a convenient method to receive their packages, and appreciate their best-in-class customer service that supports Bell’s purpose to create communities our residents are proud to call home. We also appreciate that Parcel Pending’s electronic parcel lockers blend seamlessly within our communities and add value to our residents’ overall living experience.”

With online shopping growing in popularity, apartment property owners and managers are turning to parcel lockers to manage the growing influx of package deliveries. When a package arrives, the courier places it into the Parcel Pending smart locker and recipients are notified by text or email. They then use a unique passcode to access the locker at a time that’s convenient for them.

“Bell Partners has been in the apartment industry for over four decades and we are honored to be working with this prestigious and highly-ranked company,” said Lori Torres, CEO of Parcel Pending.

“Our lockers will not only help Bell Partners’ residents retrieve their packages more efficiently but also save their property managers valuable time so they can focus on what they do best – delivering phenomenal customer service.”

February 21, 2018

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Dan originally joined Parcel and Postal Technology International in 2014 having spent the early years of his career in the recruitment industry. As online editor, he now produces daily content for the website and supports the editor with the publication of each exciting new issue. When he’s not reporting on the latest technological developments, Dan can be found on the golf course or apprehensively planning his next DIY project.

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