FedEx and Walgreens, one of America’s largest drugstore chains, have announced a long-term agreement that will offer convenient access to FedEx pickup and drop-off (PUDO) services for customers at thousands of Walgreens locations.
As part of the FedEx Onsite program, customers will be able to drop off pre-packaged and pre-labeled shipments, as well as pick up packages that have been directed to their neighborhood stores.
After an initial, small-scale rollout this spring, Walgreens and FedEx expect to have the program available at thousands locations later this year, and nationwide at nearly 8,000 stores by autumn 2018.
Raj Subramaniam, executive vice president, chief marketing and communications officer, FedEx Corporation, said, “Walgreens, with its strong focus on customer care, is the perfect retailer to help us continue to meet the growing demand for convenient, secure drop-off and pickup options, and our research has shown that customers rank pharmacies as a preferred location for accessing their e-commerce shipments.
“The addition of Walgreens locations to the existing network of FedEx retail offerings will substantially increase customer access to staffed pickup and drop-off locations and enhance convenient access to FedEx Ground and FedEx Express package shipment and drop-off options. We look forward to offering these capabilities to customers, and continuing to meet their e-commerce shipping needs with these flexible options.”
Reuben Slone, senior vice president of supply chain, Walgreens, said, “Working with FedEx to provide safe and secure delivery locations while making it easy for customers to ship returns and other packages through the FedEx networks is another way we are becoming America’s most loved pharmacy-led health, wellbeing and beauty retailer. We look forward to providing our customers with these convenient options that will be available whenever the store is open.”
January 16, 2017