Hamburgers pick up parcels at the train station

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Hamburg residents can pick up parcels at train stations as part of a one-year pilot by Deutsche Bahn and partners.

Customers can collect parcels at 15 train and subway stations in Hamburg at RE, S- and U-Bahn stops.

Deutsche Bahn, Hochbahn and ParcelLock are working with Hamburg Box to group deliveries in convenient locations, offering an alternative to door delivery.

Customers can have their delivery sent to the Hamburg Box via an online booking portal, with IT provider ParcelLock partnering with Hermes, DPD and GLS for the pilot program.

Using the Hamburg Box is free for both registered ParcelLock customers or those logging on as a guest.

Customers can select the Hamburg Box as the delivery location and then receive an access code to open the compartment.

Sven Hantel, head of production at DB Station and Service, said, “As hosts at our Hamburg train stations, we welcome around 1.7 million people every day. With the Hamburg Box, we offer our customers a new service to save time and effort. In a smart city, train stations as high-traffic hubs of modern mobility are the ideal locations for this new form of parcel delivery.”

Eric Malitzke, CEO of DPD Germany, said, “I am convinced that the future belongs to the alternatives for front-door delivery. With the Hamburg Box alone, we will avoid numerous vehicle movements in Hamburg, which relieves urban traffic and protects the climate.”

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