DHL eCommerce has partnered with online pharmacy and health solutions provider Esyms to improve the way medication is delivered from hospitals and clinics to patients in Malaysia.
Through the AllMeds applicaton, Esyms will leverage DHL eCommerce’s expertise in parcel delivery and returns logistics to help partner hospitals and clinics ensure their patients receive their medications efficiently, safely and conveniently.
The AllMeds system helps hospitals and clinics streamline pharmacy workflows, boost patient engagement and reduce congestion at pharmacy counters. Through the AllMeds app, patients can upload prescriptions, make secure payments, receive notifications and track their orders delivered by DHL eCommerce.
Saurabh Kumar, managing director of DHL eCommerce Malaysia, stated, “The life sciences and healthcare sector demands very specialized logistics solutions, innovation and new ideas to improve patient outcomes and deliver next-level healthcare. DHL eCommerce is proud to partner with Esyms Group and offer our expertise in first- and last-mile delivery to help address the persistent challenge of long waiting times for medication collection. Equally, we are confident that this partnership will deliver a positive impact to the healthcare sector and inspire even more collaboration to drive change.”
Lam Wee Yong, CEO of Esyms, added, “By securing a government project involving public healthcare facilities, Esyms continues to drive innovation in pharmacy care through strategic partnerships that address the actual needs of customers and healthcare facilities. AllMeds is a value-added service that complements existing practices in hospitals, empowering pharmacies to deliver more efficient and accessible care while enhancing patient outcomes. The collaboration with DHL eCommerce can significantly enhance the last-mile delivery process, bringing a much-needed difference to the healthcare sector.”