Aramex launches last-mile delivery job-sharing platform in Saudi Arabia

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UAE-based parcel delivery and logistics provider Aramex has announced the launch of ‘Aramex Fleet’, a crowd-sourced delivery platform that connects Saudi nationals to last-mile employment opportunities.

Aramex is the first logistics firm to integrate this service in the Middle East and North Africa (MENA) region, with plans to introduce the platform to at least 10 more countries over the next 12 months.

Commenting on the launch, Abdulaziz bin Abdullah Al Nowaiser, general manager of Aramex in Saudi Arabia, said, “We are excited to announce the launch of Aramex Fleet in Saudi Arabia – Aramex’s largest market in the Middle East and a country which is leading the growth of the sharing economy in the region.

“Aramex Fleet will help to boost economic growth in Saudi Arabia by empowering Saudi nationals through crowdsourced employment opportunities and flexible working hours, while increasing last-mile delivery capacity for customers during busy periods.”

Khalid Jamjoum, head of global capacity planning and last-mile innovation at Aramex, added, “We are proud to launch a crowdsourced delivery model that will allow us to tap into the growing sharing economy, which is transforming the way packages are being delivered today.

“This on-demand supply will enable us to seamlessly scale-up during peak seasons to absorb more business and maintain our service levels. Our digital transformation strategy focuses on leveraging lean, tech-driven models such as ‘Aramex Fleet’ to tackle capacity constraints and enhance last-mile delivery. We look forward to announcing further innovations in the near future.”

Aramex Fleet follows a network-based business model that provides Saudi nationals with income per successful delivery. All workers are onboarded through a dedicated digital platform, which provides security and transparency by recording names, vehicle types, and license plate numbers.

The introduction of Aramex Fleet to Saudi Arabia follows Aramex’s launch of WhatsApp for Business in October 2018, as part of the company’s efforts to enhance customer experience and digitize the end-to-end shipment journey.

The initial version of WhatsApp for Business includes a track and trace functionality as well as a ‘find Aramex nearest location’ feature.

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Dan originally joined Parcel and Postal Technology International in 2014 having spent the early years of his career in the recruitment industry. As online editor, he now produces daily content for the website and supports the editor with the publication of each exciting new issue. When he’s not reporting on the latest technological developments, Dan can be found on the golf course or apprehensively planning his next DIY project.

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